Venmac Resources Limited is a leading hotel management company with extensive experience in the hospitality industry. Over the years, we have partnered with reputable 3-5 star hotels nationwide, delivering exceptional business solutions and establishing ourselves as a rising star in hospitality management. We are dedicated to enhancing the guest experience and fostering growth within the industry.
Job Opportunity: Hotel Receptionist
Job Type | Full Time |
Qualification | BA/BSc/HND |
Experience | 4 – 8 years |
Location | Abuja |
Job Field | Hospitality / Hotel / Restaurant |
Salary Range | ₦50,000 – ₦100,000/month |
Job Description
As a Hotel Receptionist at Venmac Resources Limited, you will be the first point of contact for our guests, playing a crucial role in ensuring their stay is pleasant and comfortable. Your responsibilities will include:
- Reservation Management: Make and confirm reservations, ensuring proper room allocation.
- Guest Registration: Register and check guests in, verifying relevant information and confirming payment methods.
- Check-Out Procedures: Close guest accounts, review charges, and process accurate payments.
- Room Key Issuance: Issue room keys and maintain clear, accurate records of bookings.
- Billing and Charges: Compute guest billings and accurately post charges to guest rooms and house accounts.
- Communication: Receive and transmit messages, listen and respond to guest queries and requests in-person and by phone.
- Housekeeping Coordination: Inform housekeeping when rooms are vacated and ready for cleaning.
- Visitor Monitoring: Monitor visitors to the hotel and enforce hotel policies.
- Front Desk Maintenance: Keep the front desk and reception area neat and orderly.
Method of Application
If you are interested and meet the qualifications, we encourage you to apply. Please forward your CV to: venmachospitality@gmail.com using the position as the subject of the email.
Why Join Venmac Resources Limited?
At Venmac Resources Limited, we offer more than just a job; we provide an opportunity to grow and develop in a dynamic and supportive environment. Our commitment to excellence in hospitality management ensures that our team members are equipped with the skills and knowledge to excel in their roles and advance their careers.
Key Skills and Qualities We Seek
To thrive as a Hotel Receptionist at Venmac Resources Limited, candidates should possess:
- Exceptional Communication Skills: Ability to effectively interact with guests and handle their requests with a professional demeanor.
- Organizational Skills: Maintain accurate records and ensure all processes are followed meticulously.
- Customer Service Orientation: Prioritize guest satisfaction and address their needs promptly and courteously.
- Problem-Solving Abilities: Handle issues efficiently and ensure they are resolved to the guest’s satisfaction.
- Attention to Detail: Ensure all guest information is accurately recorded and billing processes are flawless.
Career Advancement and Benefits
Joining Venmac Resources Limited means becoming part of a team that values innovation, dedication, and the pursuit of excellence. We provide our employees with:
- Training and Development: Continuous learning opportunities to enhance your skills and career growth.
- Competitive Salary: A salary range of ₦50,000 – ₦100,000/month, reflecting your experience and contributions.
- Supportive Work Environment: A team-oriented atmosphere where your input and efforts are valued.
Apply Today!
If you are passionate about the hospitality industry and are looking for a role that offers both challenge and reward, we would love to hear from you. Submit your CV to venmachospitality@gmail.com with “Hotel Receptionist” as the subject line. Join us at Venmac Resources Limited and be a part of a company that is shaping the future of hospitality management in Nigeria.
Deadline: June 16th, 2024
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